PLC for JOT magazine loader

We have one JOT magazine loader and PLC died on it. I contacted JOT multiple time to get replacement PLC or backup of PLC and no answer from their support. I have same model of PLC but I dont have PLC program backup. Can anyone here help me who have same machine? My machine information is as below

Date : 9736 No.: 21614A-4 Type: J213.10 PLC: Omron PLC

Thanks, Tushar

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