MY19 Midas Tool Issue

I am currently trying to setup a used MyData My19 machine and am currently having issues installing tools getting errors such as failed to pick up tool and Z force sensor failed. I have tried to clean the tool pickup area as well as clean and lubricate the tools. I have also checked and cleaned the cables of the FFX board as well as cleaned the sensors on the FFX board. Any other ideas on how to fix this issue? On similar note, while installing tools it often takes quite a while and the Midas head goes up and down many times, is this behavior normal or is it a product of the failure to install?

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