Mar 26, 2010
The ISO 9001 quality standard is the most widely recognized and established quality management system framework in the world. The ISO 9001 standard outlines a number of requirements, which enable Kester to meet customer expectations and achieve total customer satisfaction. One of the quality management principles of ISO 9001 is the continual improvement of overall performance.
To qualify for AS9120:2002-10, ISO 9001:2008, Kester demonstrated its ability to consistently provide products that meet customer and applicable statutory and regulatory requirements. The company aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
"Obtaining the certification demonstrates how Kester has embedded quality into its business processes to not only meet but exceed customer expectations. It exemplifies our commitment to quality and continuous improvement," said Filipinas Marcial-Hatfield, Quality Director.
Kester’s products are known world-wide for their superb reputation of high quality and advanced technology. Kester’s goal toward perfect quality is a huge commitment toward providing customers with the best possible products for electronic assembly and semiconductor assembly applications.
For more information about Kester's full line of products and services, contact Kester by phone at (+1) 630-616-4000 or 800-2-KESTER (53-7837), or by e-mail at customerservice@kester.com. Kester's Web site may be found at http://www.kester.com.
Founded in 1899, Kester is a world-renowned supplier of solder and related materials and services to the electronics assembly, micro-component, and industrial soldering markets. Kester is known for high quality, advanced technology and superior technical support. With headquarters in Itasca, IL, Kester has additional manufacturing facilities in the United States, Mexico, Canada, Singapore, Germany, Japan, Brazil, Taiwan, Malaysia and China. Its worldwide manufacturing and technical capabilities provide the support required to serve major electronics manufacturing services providers and OEMs.
