Hi,
It's hard to tell what exactly is wrong, as I personally never used the older software only the Linix based version of the machine we had. In fact when we got out machine, it was ex demo, and the sales guy said we really needed to get it changed to Linix at the time, as the Linix was new then, and would be better supported by software updates. That was good advice looking back!
I think, even though it's more expensive, it might be a good idea for you to upgrade the machine to Linix. Your going to get the problem fixed, and at the same time form a relationship with your local MYDATA distributor, so they will be able to support you better. Plus they will know how to use the software, because it will be the latest version. They might not even know or remember some of the errors you will see on the old version.
As far as I know an 87 machine should be upgradable, and run the latest software released, so your machine will run the same as one purchased recently. That's one of the nice things about getting started with a MYDATA, as even an old machine becomes like new.
It might also be a good idea to get the local distributor to check the machine out, to see if you can get some kind of budget for an upgrade, and any other issues the machine might have. It would be bad to spend all the money, and then have other issues with the machine, where you need to keep spending.
They should be able to check it out, and give you a fair evaluation if the machine will work after the upgrade, or if there are other items that need to be replaced. The main driver belt, and placement head connecting cables sometimes need to be replaced after a certain hours operating time, so that's important to look at, plus what other placement tools do you need, and does the placement head work ok. Vacuum generators etc?
Was the machine working when you purchased it? If so, that's a good sign.
Good luck, and your on the right path, if you can get the machine working. There are a lot of really good MYDATA engineers around, so you might also find someone who you can hire to come in and sort out the problems.
Grant
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