Hello Rodrigo,
You are running a very old verson of software. The MIL library is also out of date. I think your organization should reconsider purchasing MIRTEC's second owner support package. MIRTEC charges a flat $6,000.00 fee plus travel expenses for our second owner support package. This package inlcudes three days of on site training, upgrade to our latest version of software and unlimited telephone and Webex support. Our second owner support fee is quite reasonble compared with other vendors.
The fact is that we at MIRTEC want all those who purchase our equipment to be successful. We do not discriminate against second owners. But you must realize that there is most definately a cost associated with second owner support.
Those who elect to purchase second owner support will get up to speed QUICKLY allowing them to maximize the investment in their second hand MIRTEC AOI system. Those who do not elect to purchase this support package jeopardize the successful implementation of this equipment.
Please do not hesitate to contact me directly with any questions that you may have regarding our second owner support package.
Regards,
Brian D'Amico President MIRTEC (203) 881-5559
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